Customer Intelligence & Lifecycle Platform
BimaSphere unifies customer data, orchestrates engagement and drives retention across CIC's regional operations.
- 360° Customer View across all subsidiaries
- Omnichannel engagement – Email, SMS, WhatsApp, CTI
- Automated case & complaint management
- Insurance renewal & retention intelligence
- Real-time analytics & executive dashboards
- Kenya · Uganda · Malawi · South Sudan
LifeGeneralAsset MgmtMicroinsuranceCo-operatives